Privacy policy.

At EU Yacht Delivery, we respect your privacy, and we are committed to protecting your personal information. We are committed to providing you with exceptional services and want you to have trust and confidence in the way we use your personal data. We have no intention of collecting insensitive personal data.

This Privacy Notice describes how EUYD may process your personal data, including the data that you provide when you access and use:

  • Our website

  • Any of our other channels for booking services

This Privacy Notice explains what information we collect, why we collect it, who we share it with, how long we keep it for, and what rights you have in relation to that information. If you give us information about other people (such as your family or emergency contact), you confirm that they understand the information in this Privacy Notice about how we use it.

  • What personal data do we collect?

    We may collect personal information that you provide to us when using any of  our services.

    This may include but is not limited to:

    • Personal details: title, name, nationality, photograph, gender, date of birth.

    • Contact: email address, residential or business address, contact telephone number and emergency contact information.

    • Identity: ID , visa, passport copies, and similar documentation.

    • Employment related data: company name and designation.

    • Correspondence: information you give to us by filling in any of our forms or by communicating with us, whether face-to-face, by phone, email, online or otherwise.

    • Sailing experience: sailing qualifications

    How do we use your personal data?

    We use the collected data for various purposes:

    • To process membership applications and renewals

    • To improve our services and website functionality

    • To comply with laws and regulations that apply to us and to co-operate with regulators and law enforcement organisations.

    • To inform you about important updates and changes to our services, including to our Privacy Notice and other policies and terms.

    We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, and pages visited. This information helps us improve our website and tailor our services to better meet your needs.

  • We use cookies to help you navigate efficiently and perform certain functions. The cookies that are categorized as “Necessary” are stored on your browser as they are essential for enabling the basic functionalities of the site. 

    We also use third-party cookies that help us analyze how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.

  • Service providers and third-party vendors who assist EUYD in operating and providing our services.

    • Law enforcement authorities, government bodies and regulators.

    We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of EUYD, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.

  • We are located in Nottinghamshire in the United Kingdom (UK). We may transfer your personal data to other countries where our service providers maintain operations.

    When we do this, we’ll ensure it has an appropriate level of protection and that the transfer is lawful. This includes relying on adequacy decisions issued by the relevant data protection authority and using standard contractual clauses for transfers of personal data. You can obtain more details of the protection given to your information when it is transferred by contacting us using the details below.

  • The security and confidentiality of your personal data is important to us!

    We use a range of measures to keep your personal data secure and protected against unlawful processing, accidental loss, destruction, and damage, which include encryption, , controlled access permissions using NTFS and security groups and  remote monitoring and alerts to notify of any tampering.

    Protecting the safety of children when they use the Internet is important to us.

    Our websites and apps are intended for use only by persons who are at least 18 years of age. If you are under the age of 18, your parent or guardian must consent on your behalf where we ask for consent in relation to the use of your information. Our website and apps may, from time to time, contain links to external sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies. Please check these policies before you submit any personal data to these websites. We are not responsible for the privacy policies or the content of such sites.

  • We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When personal information is no longer needed, we securely dispose of it.

  • In the event of a security incident or breach, the Data subject will be promptly notified in situations where a Personal Data breach is expected to pose a significant risk to the security or rights of a Data Subject.

  • Your Choices and Rights

    In certain circumstances, you have the right to:

    • Ask for a copy of the personal data we hold about you and obtain information about how we process it.

    • Ask us to give you (or a third party chosen by you) an electronic copy of the personal data you have given us.

    • Ask us to correct personal data we hold.

    • Ask us to delete your personal data after cancellation of membership and/or non-renewal of membership.

    • Object to ways we are using your personal data, including objections to marketing.

    • Contact us with any enquiries or complaints in respect of your personal data; and

    If you wish to exercise any of these rights in relation to the personal data we hold about you or wish to change your preferences at any time, please contact us using the details below.

  • Any changes we make to our Privacy Notice will be posted on this page and, in relation to substantive changes, will be notified to you by e-mail.

    Last updated on 31 August 2024